Below is documentation and information pertaining to the two certification programs that we offer, as well as general information. 

A couple of important points about both the CSR and FSR certifications:

  1. They are online, self paced
  2. Each class must be completed within 30 days of starting (most finish easily in less that a week)
  3. The testing is online and it is timed.
  4. You must either pay with PayPal, or contact us for billing and Enrollment Key generation

For further details, please refer to the information below - especially if you are new.